Our standards.
These standards apply to every brand Meridian Hub operates. They describe how we treat customers, partners and the information we hold.
Accurate descriptions
Products are described as they are. We do not publish fake reviews, invented endorsements or claims we cannot support.
Clear terms and refunds
Each brand publishes its refund policy and honors it. Refund requests are handled by our team, not by an automated wall.
Payments and security
Payments are processed by established providers that comply with PCI DSS. Meridian Hub never sees or stores full card numbers.
Privacy
We collect only what we need to deliver an order and support a customer, and we never sell personal data. See our Privacy Policy.
Responsible marketing
Our advertising follows the policies of the platforms we use and the consumer protection rules of the markets we sell in.
Suppliers and partners
We work with suppliers and service providers we can identify and hold to account, and we review them regularly.
Customer care.
Every brand lists a support address on its website and on each order confirmation. Messages are answered by people on our team, and we aim to reply within one business day.
If you bought from one of our brands and could not reach its support team, write to contact@meridianhubllc.com with your order details and we will take it from there.